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Fujitsu ScanSnap ix500
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    Product Details

    The ScanSnap iX500 provides PC and Mac users an effective way to greatly reduce paper clutter, storage space, and security risk associated with unmanaged paperwork at home or office. For even greater accessibility and usefulness, users can now scan wirelessly to a PC or Mac as well as iOS or Android mobile devices.

    Compact Color Duplex Scanner for Mac or PC

    • One button searchable PDF creation
    • Advanced paper feeding system
    • Blazing 25ppm color scanning
    • 50-page Automatic Document Feeder (ADF)
    • Built-in GI microprocessor
    • USB 3.0 (or lower)
    • Scan wirelessly to a PC or Mac
    • Scan wirelessly to iOS or Android mobile devices
    • Comes with Adobe® Acrobat® X Standard for Windows®
    • Faster searchable PDF creation
    • More Quick Menu Productivity
    • Enhance productivity with Fujitsu Service and Support

      Easily Transform Paper with the Touch of a Button

      Achieving organization with the ScanSnap iX500 starts with the touch of a single button and ends with a host of productivity features that keep you ahead of the stack.


      Scan to:
      • Searchable PDF
      • JPG
      • Word (editable)
      • Excel (editable)
      • Business Cards
      • Mobile

      Wi-Fi or USB connectivity to a computer
      Break free from USB and place ScanSnap just about anywhere in the room with Wi-Fi connectivity to a PC or Mac*

      *May require latest online updates. Requires use of an existing wireless router. Only one computer can be registered for Wi-Fi connection

      Scan Directly to Mobile Devices
      Quickly bypass the computer altogether and scan
      a PDF or JPEG file directly to an iOS or Android mobile device or tablet*

      * See list of supported devices http://scansnap.fujitsu.com

      Fast Double-Sided Scanning
      Typically, higher quality means lower performance, but the iX500 maintains a speed of up to 25 pages per minute even at 300 dpi in Color!
      Built-in "GI" microprocessor
      A dual-core CPU-mounted "GI" processor performs the intelligent image enhancement responsible for great looking images with dramatically faster results and more sophisticated connectivity:
      • Image processing: Automatic corrections and image output
      • Supports Wi-Fi:WPS (Wi-Fi Protected Setup) wireless LAN (IEE802.11b/g/n)
      • Supports USB 3.0
      Advanced Paper Feeding System



      Inheriting the superior paper feeding technology of our professional-grade scanners, iX500 achieves exceptional feeding reliability using "Separation Roller" technology to minimize jams and multi-feeds.
      Advanced Paper Detection
      ScanSnap iX500 is equipped with an ultrasonic sensor that can be turned on to help operators avoid losing images. What's more, an interactive interface allows users to easily bypass intentional double-feed such as a taped-receipt on an expense report
      Accelerated Searchable PDF creation



      Making PDF files searchable at the point of scanning is a great way to keep them instantly accessible and now you can create a searchable PDF at nearly the same speed as a standard PDF.
      Compatible with PC or Mac
      The ScanSnap iX500 works on both Mac and PC operating systems, making flexibility a breeze.
      Productivity Software for Mac

      Cardminder Business Card Software

      ScanSnap iX500 can quickly scan business cards, extract the content information, and place it into editable fields that can be exported to Address Book.
      ABBYY FineReader Express Edition

      Quickly convert PDF documents into searchable PDF's with a simple drag and drop functionality of FineReader Express.
      Productivity Software for PC

      ScanSnap Organizer

      View, manage, and edit PDF and JPEG files scanned with ScanSnap on a Windows platform. Organizer allows users to convert scanned PDF files into searchable content, embed custom keywords, attach to email or SharePoint, and remain productive with paperwork long after it is scanned.
      Cardminder Business Card Software

      ScanSnap iX500 also quickly scans loads of business cards, extracts the contact information, and places it into editable fields that can be exported to Outlook.
      ScanSnap Folder*
      Scan 'outside-the-box' into virtually any application or cloud service from PC.

      *ScanSnap Folder is only available on PC
      More Ways to Scan to the cloud
      Scan to:
      • Evernote
      • Google Docs
      • Salesforce
      • SugarSync
      • Sharepoint (PC only)
      Advance Exchange Service Program Maximizes Your Scanner's Uptime

      The ScanSnap iX500 scanner is covered by a one-year Limited Warranty. An upgrade to the Advance Exchange service program (sold separately) is also available to eligible purchasers at www.BuyFCPA.com. For full details on the Limited Warranty and on all service programs, go to www.ScannerOne.com or call (888) 395-8570

      Accessories
      Part Number Description
      ScanSnap iX500 Service
      iX500 1 Year Advance Exchange SiX500-AEPWNBD-1 Parts, Labor, Shipping
      iX500 2 Year Advance Exchange SiX500-AEPWNBD-2 Parts, Labor, Shipping
      iX500 3 Year Advance Exchange SiX500-AEPWNBD-3 Parts, Labor, Shipping
      iX500 Co-Term Advance Exchange (min qty 6) SiX500-AECTNBD-X Parts, Labor, Shipping
      ScanSnap iX500 Consumables
      Scanaid Kit CG01000-277701 1 Roller Set, Cleaning Cloths (20/PK), Cleaning Swabs (100/PK), Cleaning Paper (20/PK), F1 Cleaner, 1 Box, 1 Scanaid Sleeve, 1 Web Site Instruction Card
      ScanSnap iX500 Options
      ScanSnap Carrier Sheets (1) PA03360-0013 5 Carrier Sheets
      Intended for ScanSnap iX500,S1500, S1500, S510M, S510, S500M, S500 and ScanSnap fi-5110EOX Series scanners and included items
      ScanSnap Carrying Case PA03951-0651 Intended for ScanSnap ScanSnap iX500,S1500, S1500, S510M, S510, S500M, S500 and ScanSnap fi-5110EOX series scanners
      1
      Although ScanSnap Carrier Sheets have a listed lifespan of 500 scans, variations may occur. ScanSnap Carrier Sheets are used to scan documents containing paper that weighs less than 34 lb. (127g/m 2 ) as well as folded documents as large as 8.5×11.69 in. (216×297mm).
      Product Name ScanSnap iX500
      General Technical Specifications
      Scanner type Automatic Document Feeder (ADF), Duplex Scanning
      Scanning Modes Color, Grayscale, Monochrome, Automatic (color / grayscale / monochrome detection (3) )
      Image Sensor Color CIS (Contact Image Sensor) x 2 (front / back)
      Light Source 3 Color LED (Red / Green / Blue)
      Optical Resolution 600 x 600 dots per inch (dpi)
      Scanning Speed (A4 portrait) (1) Auto mode (2) Simplex or Duplex, 25 pages per minute (ppm)
      Normal mode Color & Grayscale 150 dpi, Monochrome 300 dpi, Simplex/Duplex, 25 ppm
      Better mode Color & Grayscale 200 dpi, Monochrome 400 dpi, Simplex/Duplex, 25 ppm
      Best mode Color & Grayscale 300 dpi, Monochrome 600 dpi, Simplex/Duplex, 25 ppm
      Excellent mode (3) Color & Grayscale 600 dpi, Monochrome 1200 dpi, Simplex/Duplex, 7 ppm
      Document Size Normal Mode without Carrier Sheet A4, A5, A6, B5, B6, Business Card, Post Card, Letter, Legal and Custom Size.
      Max: 8.5 X 14.17 in. (216 X 360 mm), Min: 2 X 2 in. (50.8 X 50.8 mm).
      Automatically recognizes document size.
      Normal Mode with Carrier Sheet (3) Use of a Carrier Sheet permits the scanning of A3, B4, 11 x 17 in. and photographs as well as the document sizes listed above.
      Long Paper Scanning (3) (4) 34 inches in length (863 mm)
      Multi-feed Detection Supported (Standard) ultrasonic multi-feed detection sensor
      Paper Weight (thickness) 11 to 56 lb (40 to 209 g/m²)
      Paper Chute Capacity (5) Maximum 50 sheets (Letter size at 21 lb or 80 g/m2)
      Interface USB 3.0 (USB 2.0 / 1.1 Compatible) (6)
      Wi-Fi Interface (7) Observed Standards IEEE802.11b / IEEE802.11g / IEEE802.11n
      Communication Mode Infrastructure Mode
      Frequency (8) 2.412 GHz to 2.462 GHz / 2.412 GHz to 2.472 GHz
      Communication distance Indoors, 50 m (Recommended: indoors, within 25 m)
      *May vary depending on surrounding environment and the access point to be connected
      Security (9) WPA-PSK (TKIP / AES), WPA2-PSK (TKIP / AES),
      WEP (64-bit / 128-bit)
      Easy Installation WPS2.0 supported (button / PIN code)
      Power Requirement AC Adapter AC 100V to 240V, 50 / 60 Hz
      Power Consumption / USB connected Operating Mode 20 W or less
      Sleep Mode 1.6 W or less
      Auto Standby (Off) Mode less than 0.4 watt
      Power Consumption / Wi-Fi connected Operating Mode 20 W or less
      Sleep Mode 2.5 W or less
      Auto Standby (Off) Mode less than 0.4 watt
      Operation Environment Temperature 41°F to 95°F (5°C to 35°C)
      Relative humidity 20 to 80% (non-condensing)
      Dimensions (W x D x H) (10 ) 11.5(W) x 6.2 (D) x 6.6(H) in. (292 x 159 x 168 mm)
      Device weight 6.62 lb (3.0 kg)
      Driver Specific driver:
      • Windows®: Does not support Twain/ISIS®
      • Mac OS: Does not support Twain
      Environmental Compliance ENERGY STAR® V2.0 Compliant / ROHS (11 ) / EPEAT Silver Compliant
      Limited Warranty 1 year Limited Warranty. For full details, visit the warranties page or call (888) 395-8570.
      Service Options In-warranty Upgrade – Advance Exchange. Post-Warranty – Advance Exchange Plus, Depot Plus, ScanAid Kit, Cleaning and Consumable Kit.
      For full details on all service programs, visit www.ScannerOne.com
      Part number PA03656-B005
      1
      Scanning speeds may vary due to the system environment used
      2
      Documents measuring 5.8 inches (148 mm) in length or less are scanned in "Best Mode", while other documents are scanned in "Better Mode".
      3
      Only Computer connection
      4
      ScanSnap iX500 is capable of scanning documents that exceed A4 size in length. ScanSnap iX500 supports the scanning of longer documents in all modes except in “Excellent Mode”
      5
      Maximum capacity varies depending upon paper weight.
      6
      Some computers do not recognize the ScanSnap when it is connected to a USB 3.0 port. In this case, please use a USB 2.0 port
      7
      Mobile devices that can be connected include iPad / iPhone / iPod touch and Android™. Refer to ScanSnap website for details
      8
      Values depends on Country
      9
      EEE802.1X Authentication is not supported
      10
      Excluding the stacker and other external attachments
      11
      PFU LIMITED, a Fujitsu company, has determined that this product meets RoHS requirements (2002/95/EC).
      System Requirements for PC
      Compatible Operating Systems Windows® 8
      (32-bit / 64-bit)
      Windows® 7
      (32-bit / 64-bit)
      SP1 or later
      Windows® Vista™
      (32-bit / 64-bit)
      SP2 or later
      Windows® XP
      (32-bit)
      SP3 or later
      Interface/Applications (1) (2) ScanSnap Manager V6.0 (3) Supported Supported Supported Supported
      ScanSnap Organizer V5.0 Supported Supported Supported Supported
      CardMinder™ V5.0 Supported Supported Supported Supported
      ABBYY FineReader for ScanSnap™ 5.0 Supported Supported Supported Supported
      Scan to Microsoft® SharePoint® 3.4 Supported Supported Supported Supported
      Adobe® Acrobat® Standard Please refer to the website of Adobe Systems Inc. for the latest support information
      Evernote for Win 4.5 Supported Supported Supported Supported
      Hardware Requirements (4) CPU (5) Intel® Core™ 2 Duo 2.2 GHz or higher (Recommended: Intel® Core™ i5 2.5 GHz or higher
      Memory Capacity (5) 64-bit: 2 GB or more (Recommended: 4 GB or more)
      32-bit: 1 GB or more (Recommended: 4 GB or more)
      Display 1,024 × 768 pixels or higher;
      800 x 600 pixels or more
      Disk Capacity (6) 4.5 GB free hard disc space for installation
      DVD ROM Drive Required for installation (7)
      USB Port (5) (8) USB 3.0 (9) / USB 2.0 / USB 1.1
      1
      This product supports Microsoft® Windows®.
      2
      Please refer to the ScanSnap website for latest support information
      3
      It is necessary to update ScanSnap manager to V6.1 in order to use Wi-Fi connectivity between iX500 and a computer
      4
      The ScanSnap device may not work if the connected computer does not meet these requirements
      5
      Scanning speed may drop if recommended CPU, memory capacity and USB 1.1 requirements are not meet
      6
      .NET Framework 3.5 SP1 will be installed (requires 500 MB of desk space) together with either ScanSnap Manager, ScanSnap organizer or CardMinder for systems that do not have .Net Framework 3.5 SP1 installed
      7
      7. If you have no DVD-ROM, please visit the following webs page: http://scansnap.fujitsu.com/g-support/en/
      8
      ScanSnap operates on both USB 2.0 and USB 3.0 without any difference in performance.
      9
      Some computers do not recognize the ScanSnap when it is connected to a USB 3.0 port. In this case, please use USB 2.0 Port

      *System requirements may change depending on the duration of support and the support policy of the companies that make the software listed in the table above.

      System Requirements for Mac
      Compatible Operating Systems Mac OS X v10.8
      (Recommended: 10.8.1 or later)
      Mac OS X v10.7
      (Recommended: 10.7.4 or later)
      Mac OS X v10.6
      (Recommended: 10.6.8)
      Interface/Applications (1) (2) ScanSnap Manager V6.0 (3) Supported Supported Supported
      CardMinder™ V5.0 Supported Supported Supported
      ABBYY FineReader for ScanSnap™ 5.0 Supported Supported Supported
      ABBYY FineReader Express
      Edition for Mac 8.3
      Supported Supported Supported
      Evernote for Mac 3.3 Supported Supported Supported
      Hardware Requirements (4) CPU (5) Intel Pentium® 4 processor 1.8 GHz or higher (recommended: Intel® Core™ 2 Duo Processor 2.2 GHz or higher)
      Memory Capacity (5) 512 MB or higher (1GB or higher is recommended)
      Disk Capacity 2,920 MB free hard disk space for installation
      DVD-ROM Drive Required for Installation (6)
      USB port (5) (7) USB 3.0 (8) / USB 2.0 / USB 1.1
      1
      This product supports Mac operating systems.
      2
      Please refer to the ScanSnap Website for latest support information
      3
      It is necessary to update ScanSnap Manager to V6.1 in order to use the Wi-Fi connectivity between iX500 and a computer
      4
      The ScanSnap driver device may not work if the connected computer does not meet these requirements
      5
      Scanning speed may drop if recommended CPU, memory capacity and USB1.1 requirements are not met
      6
      If you have no DVD-ROM drive, please visit the following web page: http://scansnap.fujitsu.com/g-support/en/
      7
      ScanSnap operates on both USB 2.0 and USB 3.0 without any difference in performance
      8
      Some computers do not recognize ScanSnap when it is connected to USB 3.0 port. In this case, please use a USB 2.0 port

      *System requirements may change depending on the duration of support and the support policy of the companies that make the software listed in the table above.

      Product Name ScanSnap iX500
      General Technical Specifications
      Scanner type Automatic Document Feeder (ADF), Duplex Scanning
      Scanning Modes Color, Grayscale, Monochrome, Automatic (color / grayscale / monochrome detection (3) )
      Image Sensor Color CIS (Contact Image Sensor) x 2 (front / back)
      Light Source 3 Color LED (Red / Green / Blue)
      Optical Resolution 600 x 600 dots per inch (dpi)
      Scanning Speed (A4 portrait) (1) Auto mode (2) Simplex or Duplex, 25 pages per minute (ppm)
      Normal mode Color & Grayscale 150 dpi, Monochrome 300 dpi, Simplex/Duplex, 25 ppm
      Better mode Color & Grayscale 200 dpi, Monochrome 400 dpi, Simplex/Duplex, 25 ppm
      Best mode Color & Grayscale 300 dpi, Monochrome 600 dpi, Simplex/Duplex, 25 ppm
      Excellent mode (3) Color & Grayscale 600 dpi, Monochrome 1200 dpi, Simplex/Duplex, 7 ppm
      Document Size Normal Mode without Carrier Sheet A4, A5, A6, B5, B6, Business Card, Post Card, Letter, Legal and Custom Size.
      Max: 8.5 X 14.17 in. (216 X 360 mm), Min: 2 X 2 in. (50.8 X 50.8 mm).
      Automatically recognizes document size.
      Normal Mode with Carrier Sheet (3) Use of a Carrier Sheet permits the scanning of A3, B4, 11 x 17 in. and photographs as well as the document sizes listed above.
      Long Paper Scanning (3) (4) 34 inches in length (863 mm)
      Multi-feed Detection Supported (Standard) ultrasonic multi-feed detection sensor
      Paper Weight (thickness) 11 to 56 lb (40 to 209 g/m²)
      Paper Chute Capacity (5) Maximum 50 sheets (Letter size at 21 lb or 80 g/m2)
      Interface USB 3.0 (USB 2.0 / 1.1 Compatible) (6)
      Wi-Fi Interface (7) Observed Standards IEEE802.11b / IEEE802.11g / IEEE802.11n
      Communication Mode Infrastructure Mode
      Frequency (8) 2.412 GHz to 2.462 GHz / 2.412 GHz to 2.472 GHz
      Communication distance Indoors, 50 m (Recommended: indoors, within 25 m)
      *May vary depending on surrounding environment and the access point to be connected
      Security (9) WPA-PSK (TKIP / AES), WPA2-PSK (TKIP / AES),
      WEP (64-bit / 128-bit)
      Easy Installation WPS2.0 supported (button / PIN code)
      Power Requirement AC Adapter AC 100V to 240V, 50 / 60 Hz
      Power Consumption / USB connected Operating Mode 20 W or less
      Sleep Mode 1.6 W or less
      Auto Standby (Off) Mode less than 0.4 watt
      Power Consumption / Wi-Fi connected Operating Mode 20 W or less
      Sleep Mode 2.5 W or less
      Auto Standby (Off) Mode less than 0.4 watt
      Operation Environment Temperature 41°F to 95°F (5°C to 35°C)
      Relative humidity 20 to 80% (non-condensing)
      Dimensions (W x D x H) (10) 11.5(W) x 6.2 (D) x 6.6(H) in. (292 x 159 x 168 mm)
      Device weight 6.62 lb (3.0 kg)
      Driver Specific driver:
      • Windows®: Does not support Twain/ISIS®
      • Mac OS: Does not support Twain
      Environmental Compliance ENERGY STAR® V2.0 Compliant / ROHS (11) / EPEAT Silver Compliant
      Limited Warranty 1 year Limited Warranty. For full details, visit the warranties page or call (888) 395-8570.
      Service Options In-warranty Upgrade – Advance Exchange. Post-Warranty – Advance Exchange Plus, Depot Plus, ScanAid Kit, Cleaning and Consumable Kit.
      For full details on all service programs, visit www.scannerone.com
      Part number PA03656-B005
      1
      Scanning speeds may vary due to the system environment used
      2
      Documents measuring 5.8 inches (148 mm) in length or less are scanned in "Best Mode", while other documents are scanned in "Better Mode".
      3
      Only Computer connection
      4
      ScanSnap iX500 is capable of scanning documents that exceed A4 size in length. ScanSnap iX500 supports the scanning of longer documents in all modes except in “Excellent Mode”
      5
      Maximum capacity varies depending upon paper weight.
      6
      Some computers do not recognize the ScanSnap when it is connected to a USB 3.0 port. In this case, please use a USB 2.0 port
      7
      Mobile devices that can be connected include iPad / iPhone / iPod touch and Android™. Refer to ScanSnap website for details
      8
      Values depends on Country
      9
      EEE802.1X Authentication is not supported
      10
      Excluding the stacker and other external attachments
      11
      PFU LIMITED, a Fujitsu company, has determined that this product meets RoHS requirements (2002/95/EC).
      System Requirements for PC
      Compatible Operating Systems Windows® 8
      (32-bit / 64-bit)
      Windows® 7
      (32-bit / 64-bit)
      SP1 or later
      Windows® Vista™
      (32-bit / 64-bit)
      SP2 or later
      Windows® XP
      (32-bit)
      SP3 or later
      Interface/Applications (1) (2) ScanSnap Manager V6.0 (3) Supported Supported Supported Supported
      ScanSnap Organizer V5.0 Supported Supported Supported Supported
      CardMinder™ V5.0 Supported Supported Supported Supported
      ABBYY FineReader for ScanSnap™ 5.0 Supported Supported Supported Supported
      Scan to Microsoft® SharePoint® 3.4 Supported Supported Supported Supported
      Adobe® Acrobat® Standard Please refer to the website of Adobe Systems Inc. for the latest support information
      Evernote for Win 4.5 Supported Supported Supported Supported
      Hardware Requirements (4) CPU (5) Intel® Core™ 2 Duo 2.2 GHz or higher (Recommended: Intel® Core™ i5 2.5 GHz or higher
      Memory Capacity (5) 64-bit: 2 GB or more (Recommended: 4 GB or more)
      32-bit: 1 GB or more (Recommended: 4 GB or more)
      Display 1,024 × 768 pixels or higher;
      800 x 600 pixels or more
      Disk Capacity (6) 4.5 GB free hard disc space for installation
      DVD ROM Drive Required for installation (7)
      USB Port (5) (8) USB 3.0 (9) / USB 2.0 / USB 1.1
      1
      This product supports Microsoft® Windows®.
      2
      Please refer to the ScanSnap website for latest support information
      3
      It is necessary to update ScanSnap manager to V6.1 in order to use Wi-Fi connectivity between iX500 and a computer
      4
      The ScanSnap device may not work if the connected computer does not meet these requirements
      5
      Scanning speed may drop if recommended CPU, memory capacity and USB 1.1 requirements are not meet
      6
      .NET Framework 3.5 SP1 will be installed (requires 500 MB of desk space) together with either ScanSnap Manager, ScanSnap organizer or CardMinder for systems that do not have .Net Framework 3.5 SP1 installed
      7
      7. If you have no DVD-ROM, please visit the following webs page: http://scansnap.fujitsu.com/g-support/en/
      8
      ScanSnap operates on both USB 2.0 and USB 3.0 without any difference in performance.
      9
      Some computers do not recognize the ScanSnap when it is connected to a USB 3.0 port. In this case, please use USB 2.0 Port

      *System requirements may change depending on the duration of support and the support policy of the companies that make the software listed in the table above.

      System Requirements for Mac
      Compatible Operating Systems Mac OS X v10.8
      (Recommended: 10.8.1 or later)
      Mac OS X v10.7
      (Recommended: 10.7.4 or later)
      Mac OS X v10.6
      (Recommended: 10.6.8)
      Interface/Applications (1) (2) ScanSnap Manager V6.0 (3) Supported Supported Supported
      CardMinder™ V5.0 Supported Supported Supported
      ABBYY FineReader for ScanSnap™ 5.0 Supported Supported Supported
      ABBYY FineReader Express
      Edition for Mac 8.3
      Supported Supported Supported
      Evernote for Mac 3.3 Supported Supported Supported
      Hardware Requirements (4) CPU (5) Intel Pentium® 4 processor 1.8 GHz or higher (recommended: Intel® Core™ 2 Duo Processor 2.2 GHz or higher)
      Memory Capacity (5) 512 MB or higher (1GB or higher is recommended)
      Disk Capacity 2,920 MB free hard disk space for installation
      DVD-ROM Drive Required for Installation (6)
      USB port (5) (7) USB 3.0 (8) / USB 2.0 / USB 1.1
      1
      This product supports Mac operating systems.
      2
      Please refer to the ScanSnap Website for latest support information
      3
      It is necessary to update ScanSnap Manager to V6.1 in order to use the Wi-Fi connectivity between iX500 and a computer
      4
      The ScanSnap driver device may not work if the connected computer does not meet these requirements
      5
      Scanning speed may drop if recommended CPU, memory capacity and USB1.1 requirements are not met
      6
      If you have no DVD-ROM drive, please visit the following web page: http://scansnap.fujitsu.com/g-support/en/
      7
      ScanSnap operates on both USB 2.0 and USB 3.0 without any difference in performance
      8
      Some computers do not recognize ScanSnap when it is connected to USB 3.0 port. In this case, please use a USB 2.0 port

      *System requirements may change depending on the duration of support and the support policy of the companies that make the software listed in the table above.

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