Tag Archives: document scanner service

How To Clean The Rollers On A Canon CR-190i

Check out the new video just created by Scanner One.  The video demonstrates how to clean the rollers on a Canon CR-190i.

It’s important to keep the rollers and reading glass clean on your document scanner.  Allowing contaminants such as dust and ink to build up can cause scanned documents to have lines and be unreadable.  The video above shows a quick cleaning of the Canon CR-190i but I’ve also included the steps below.

Quick steps for cleaning the rollers on a Canon CR-190i scanner.  Please contact Scanner One if you need further assistance after reviewing the steps below and watching the video above.

  • Remove the top cover
  • Open front and back covers
  • Use a soft lint free cloth with either rubbing alcohol, mild detergent or water
  • Turn larger rollers with one hand while using the cloth in your other hand to clean
  • Turn larger rollers to rotate the smaller rollers while using the cloth in your other hand to clean
  • Use a Q-Tip if you are unable to reach rollers in small areas
  • Clean the surface of the scanning glass with a dry cloth
  • If you notice scratches on the scanning glass please notify Scanner One for service
  • Close back cover
  • Close two front covers
  • Install top cover

Document Scanner Repair Services

Is your document scanner in need of repair? 

With scanners being used more and more in the business world we’ve found an increasing demand for document scanner repair services.  Scanner One can help with this increasing demand for repair whether you’re a current customer or you’re just searching for a a place to get your scanner fixed.

Clean the glass and the feed rollers

Most of the time when your document scanner stops functioning properly or the scans aren’t clear, it’s typically something that is simple to repair.  We’ve found that a majority of minor problems such as lines appearing on the scan or the final scan being blurry can usually be fixed by cleaning the glass or replacing the feed rollers.  Minor problems such as these are inexpensive and can be handled quickly.  Cleaning the glass or replacing feed rollers tends to be the most common problem with smaller and less expensive document scanners.

If you have a larger scanner there might be a need to send your scanner in for repair or have an on-site technician perform the repairs.  Scanner One is here to help when you have trouble with your desk top scanner.  Give us a call at 888-395-8570 and we’ll have your scanner working properly in no time.